Platforms and Subprocessors
Introduction
This page lists every company that handles data on our behalf, every AI platform we query, and every platform you can connect to Maxed. It is the current record, and we update it whenever something changes.
Subprocessors
These are the companies that process personal data on our behalf in order to run Maxed. We give at least 30 days notice before adding a new one.
| If you pay | What they do for us | Location |
|---|---|---|
| DigitalOcean, LLC | Hosts the Maxed application and stores your data | United States |
| Stripe, Inc. | Processes payments and holds billing records | United States |
| OpenAI, L.L.C. | Generates the answers, summaries and drafts produced by Maxed features that use AI | United States |
We also use Zoom and Fireflies.ai for sales and support calls, which may be recorded and transcribed. Those tools do not handle the marketing data in your Maxed account.
AI platforms we query
These are the AI platforms Maxed asks questions about your business, so we can measure how you appear in their answers. We send them questions about your market and your business. We do not send them the data from your connected accounts.
| Platform | What happens if you cancel |
|---|---|
| ChatGPT | Questions your buyers would ask about what you sell |
| Google AI Overviews | Questions your buyers would ask about what you sell |
| Google Gemini | Questions your buyers would ask about what you sell |
| Perplexity | Questions your buyers would ask about what you sell |
We are not affiliated with, endorsed by, sponsored by, or officially connected to any of these companies. We may add or remove platforms as the market changes, and this page is where that is recorded.
Platforms you can connect
These are the accounts you can connect to Maxed. You authorize each one, you can disconnect any of them at any time, and you can also revoke our access directly with the platform.
Today we only read from these platforms. We do not write anything back to any of them. If that ever changes for a platform, the change will appear in the table below before it is turned on.
| Platform | What we read | What we write |
|---|---|---|
| Shopify | Orders, products, customers and storefront traffic for the store you authorize | Nothing |
| Google Analytics 4 | Traffic, sources, conversions and audience reports for the properties you authorize | Nothing |
| Google Search Console | Search queries, impressions, clicks and page performance for the properties you authorize | Nothing |
| Google Business Profile | Listing details, reviews and local search performance for the locations you authorize | Nothing |
| Google Ads | Campaign, ad group, keyword and conversion performance for the accounts you authorize | Nothing |
| Meta Ads | Campaign, ad set, ad and conversion performance for the accounts you authorize | Nothing |
| Facebook Organic | Page posts, reach and engagement for the pages you authorize | Nothing |
| Instagram Organic | Posts, reach and engagement for the accounts you authorize | Nothing |
| TikTok Organic | Posts, views and engagement for the accounts you authorize | Nothing |
We store and refine this data in Maxed. It is available to you and your AI platform via our Maxed connector. Nothing goes to an AI platform unless you ask for it, either by pulling it through the connector or by using a Maxed feature that answers you using AI. Today those features are Ask Max, Report Builder, AI Visibility topic setup, and the audience name generator. The providers we use for them are listed above.
Data you create in Maxed
Two things in your account are not connections to an outside platform. You create them inside Maxed, and they do not count toward the platform connection limit on your plan.
| Source | What it is | Read or write |
|---|---|---|
| Your business profile | The description of your company, products, audiences and priorities that you enter in Maxed | Read and write |
| AI Visibility topics | The topics you choose to track and the answers we collect about them | Read and write |
Change Log
We record every change to this page here, so you can see what changed and when.
| Date | Change |
|---|---|
| September 29, 2026 | Page published. |
Questions about anything on this page can go through our contact form.